Frequently Asked Questions

How do I request a quote?

Our quote process is very simple so that we don't interrupt your busy schedule. Search for a part using the toolbar located at the top of the screen or browse our catalog of hard to find components.

• If no parts are found enter the quantity and your email, then click the "Get Quote" button
• If parts are found
1. click on the part you want quoted
2. click the "Get Quote" button
3. Enter the quantity you are looking for, your email and click the "Send Quote" button
• If you have registered in the past, you are done!
• Otherwise simply fill out the short registration form. We keep your information private and only require the most pertinent information so we can contact you in a timely manner.
• Your RFQ is delivered directly to a sales representative who will determine product availability and pricing. You will quickly receive an email with detailed pricing and delivery information.
• Orders are shipped by United Parcel Service (UPS), Federal Express (FedEx) or United States Postal Service (USPS). Some products may be available for same day shipping. Delivery times for products from approved vendors will be individually quoted.

Is all this inventory (40+ million line items) in stock?

We work with approximately 1,500 independent distributors and 3,000 OEM suppliers (OEM's looking to sell their excess inventory). Most of the inventory you see on the site is in the physical possession of our supplier community.

How long before delivery from the point I place order?

Suppliers ship directly to our fulfillment/QA center. In most cases, parts are received in the morning and shipped in the afternoon. Inventories from domestic suppliers are usually delivered in 3 days after we receive your order. International suppliers require 7-10 days.

How do I know the parts will be what I order?

Our Quality Assurance team carefully inspects the parts received for quality and accuracy per your order. Any discrepancies result in the products being returned to the supplier at no expense to you.

What is the warranty?

A 30 day warranty is provided for all parts purchased.

How do I pay for the parts?

Initial orders can be paid for by Credit Card, COD or Wire Transfer. Work with your sales representative, you may be eligible to receive payment terms.

Can I get payment terms?

We have a great number of customers ranging from ongoing repeat customers to one-time buyers. Terms can be extended to repeat customers ranging from ongoing repeat customers to one-time buyers. Terms can be extended to repeat customers following successful payment history with us.

Can I get payment terms?

We have a great number of customers ranging from ongoing repeat customers to one-time buyers. Terms can be extended to repeat customers following successful payment history with us.